Password guidelines
To prevent validation issues, users wishing to reset their password must adhere to the Terms of use which includes the following guidelies; passwords must:
Passwords must be a minimum of 8 characters
Contains at least one digit
Contains one upper and lower case letter
May optionally have punctuation and special characters such as @#$%^&*()_+|~-=\`{}[]:";'<>?,./
Users are now allowed to use passwords that contain names of family, pets, friends, co-workers, fantasy characters, date of birth, company name or computer commands. There must be no derivation, any of the preceded followed by a digit or spelt backwards. For more information on passwords, users are asked to refer to the Colt password standard for more information.